BQERP
Powered By Samrat ERP A Product of SCITW Pvt. Ltd.
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Dedicated Retail ERP Helpdesk

We're Here to Support Your Business

Need guidance with Avery label calibration, thermal printer drivers, CSV product migration, or multi-branch setup? Our engineering desk is available to assist you.

Official Support Email support@urbanchandi.com
Guaranteed response within 2-4 business hours.
Direct Help Line +91-9876543210
Monday - Saturday: 9:30 AM to 6:30 PM IST
WhatsApp Desk +919876543210
Hardware setup queries & instant printer calibrations.

Send Us a Direct Message

Complete the form below and an assigned support specialist will respond directly to your official email.

Technology Operations Desk
Systems Online

BQ ERP is engineered and maintained by the enterprise retail solutions team at SCITW Pvt. Ltd.

Corporate HQ:
Samrat Complex, Tech Corridor,
Bhopal, Madhya Pradesh - 462001
Operating Hours: Monday - Saturday: 9:30 AM to 6:30 PM IST
Emergency Support: 24/7 Priority Tickets for Active Stores
Frequently Asked Questions

Instant answers to common operational questions:

Always set Margins to "None" and Scale to "100% / Default" in your browser print dialog. BQ ERP embeds exact CSS @page { size: A4 portrait; margin: 0; } dimensions.

We officially support standard 50x25mm thermal barcode rolls, 100x50mm shipping labels, and specialized 70x12mm jewellery dumbbell tags (Zebra, TSC, TVS, and Rongta).

Yes! Every printed QR code resolves to your store's public verification certificate URL (/verify/{shop}/{sku}) which displays gold karat, weight, and BIS HUID info on any smartphone browser.

Every registered business operates within its own dedicated shop context with independent catalog, inventory ledger, user roles, POS terminals, and branding presets.
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